Questions About Ex-Boyfriend

Who is Ex-Boyfriend?
Ex-Boyfriend is the illustrator who creates cool characters to adorn your tees and accessories. Ex-Boyfriend can be best described as:

Where does Ex-Boyfriend get his inspiration?
Pop art, pop culture, zoos, Animal Planet, super villains, Food Network, the produce department, lady friends, lady enemies, b-movies, sci-fi, cartoons, Adult Swim and comics.

What else does Ex-Boyfriend like to do besides draw pictures?
Cook, read comics, listen to music, bake cookies, make out.

What TV, books, music and movies does Ex-Boyfriend love the most?
TV: Oh boy, I watch too much TV. I really like The Daily Show, The Colber Report, Weeds, Entourage, What Not To Wear, Good Eats, Top Chef, Project Runway (does this make me totally gay?), Pushing Daisies, Dexter, Heroes, Aqua Teen Hunger Force, Harvey Birdman, Frisky Dingo, Venture Brothers, Home Movies. (Also, although they are cancelled now, I did enjoy Freaks and Geeks, Buffy the Vampire Slayer, Veronica Mars, Wonderfalls, Space Ghost Coast to Coast, Six Feet Under)

Books: I read a lot of comics, favorites are Daredevil, Y the Last Man, Lucifer, Captain America and Green Latern. I also enjoyed The Perks of Being a Wallflower, Auto-Biography of Malcom X, How Soon is Never?, To Major Tom, High Fidelity, and Blankets.

Music: I own over 1,500 CDs and have a jam packed ipod so I listen to a lot of music. Some of my favorites include The Smiths, Blur, Idlewild, The Sundays, The Ramones, The Radio Dept, The Beatles, The Beach Boys, The Cure, The Jesus and Mary Chain, New Order, Afghan Wigs, The Replacements, Elliott Smith, Belle and Sebastian, Teenage Fanclub, The Lemonheads, and whatever my lady friends include on mix cds for me.

Is Ex-Boyfriend single? Got any pics? Does he want to make out?
1. No
2. No, unless you count self-potraits that sometimes appear in the blog.
3. probably

Where do I send product ideas, naked pictures of myself, and fan mail?
If you want to contact Ex-Boyfriend directly you can do that here. If you have questions about orders, returns, etc, please call 877-809-1659.

Can I carry Ex-Boyfriend products in my store?
Yes! Contact us for wholesale inquiries.

How are Ex-Boyfriend products made?
Originally Ex-Boyfriend enslaved an army of worker elves to produce items for this label but the elves revolted and escaped so for now, I am doing my fulfullment through Cafe Press. This gives Ex-Boyfriend more time to draw pictures for you to wear and enjoy. (I am just kidding about the elves, actually I used to design and create everything by hand but with the demands of art school and lady friends this got too time consuming so outsourcing became a necessity to keep this label going.)

Questions About Returns and Cancellations

What if I am unhappy with my order? Do you accept returns?
Of course! Your satisfaction is important to us. Returns are accepted within 30 days. To return or exchange an item, just contact customer service at 877-809-1659.

Can I change or cancel my order?
Yup, contact customer service at 877-809-1659. Please include the order number of the item that you would like to cancel to ensure accuracy.

If you have already completed an order and wish to add an additional item to your order, you will need to cancel your initial order and place a new order. Contact Customer Service for assistance. Please include the order number of the item that you would like to cancel to ensure accuracy.

Please note, if your order has already been processed, you may not be able to cancel or modify it.

Questions About Ordering, Payment and Order Status

How can check my order status?
Check the status of any of your orders by visiting our Order Status page. This is the easiest and fastest way to get the most current information regarding your order.

When you click on Order Status, you will be prompted to sign in with your email address and password. An order summary page will provide you with detailed information about your current or past orders. If your order has not been processed you may modify or cancel your order from this page.

If your order has been shipped via UPS, you may track it using links provided in your order detail. It may take up to one (1) business day for your information to be posted on the UPS website.

Can place my order by phone?
Yes! To order by phone, please call 1-877-809-1659 Monday - Saturday 9:00 am - 9:00 pm EST. Before calling, please note the Product Numbers of the items you wish to order. To find the Product Number, simply click on the item you wish to order and locate the Product Number on the product page just under the "Add to Cart" button.

When will my order arrive?
You can see the estimated arrival dates of your order during checkout.

To calculate the estimated arrival dates, we add the time it takes to process your order before it ships plus the time it takes to arrive at your shipping address after it leaves our warehouse. We cannot guarentee delivery times but we do our best to get you your order to you as quickly as possible.

Most packages in your order can be tracked via our carriers' websites. It may take up to 1 business day for your information to be posted on the carrier's website from the date your order is shipped. Order tracking is available for orders placed within the last 60 days. Sign in to your account to track a shipped order.

We're sorry, at this time we cannot provide tracking information for international shipments.

What payments do you accept?
Credit cards and Cafe Press Cafecash are acceptable. We accept Visa, MasterCard, Discover, American Express and check cards, as long as they are connected with one of the major credit card companies listed above. You can safely enter your entire credit card number via our secure server, which encrypts all submitted information. If you're paying with a Visa Check Card, or MasterMoney Card enter it as if it was a regular credit card.

Do I have to pay sales tax?
Only if your order is being mailed to a California, Nevada or Kentucky address.

Questions About Shipping

How are your items shipped?
There are several shipping methods to choose from. You will see which shipping methods are available for your shipping address during checkout. Depending on where your order is shipped, the following shipping methods may be available:

How much does shipping cost?
Shipping cost is calculated based on shipping method and type and quantity of items you order. You will see the shipping and handling charges in the cart and checkout. In general, shipping and handling charges are as follows:

In most cases, Economy shipping is not available for orders of more than 5 items due to our carrier's weight restrictions.

Do you ship internationally?
Yes! Shipping to Canada and other countries is available. Pleaes note tht CafePress does offer shipping to Canada and other countries outside the U.S. you may be subject to import duties and taxes, which are levied once the package reaches your country. Additional charges for customs clearance are the responsibility of the recipient. Customs policies vary widely from country to country; please contact your local customs office for further information. Additionally, when ordering from CafePress.com, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

Customs forms for all international packages list the value of your order's contents by product type.